Hi, I'm Yang-Cheng Chen.
I spent 6 years working on the systems behind businesses — scaling e-commerce operations at ShopBack, automating billing workflows at inline, and leading a financial restructuring project for IPO readiness at Autopass. I like messy problems where operations, product, and engineering all need to talk to each other.
Recently I've been exploring what AI coding agents can actually do — and ended up building a personal OS that runs my daily work and an expense tracker where the agent replaced the backend. I'm looking for a product role where I can keep building — let's talk.
I live with two cats, and watch too much basketball and baseball :)
Projects
Experience
2024 – 2025
Product Manager
Autopass
Led financial restructuring for IPO readiness. Launched loyalty point redemption as a new revenue stream — from partner integration to go-to-market.
2024
Regional Billing & Revenue Analytics Lead
inline
Managed billing lifecycle from invoice generation to revenue recognition. Key member in introducing Salesforce and Zuora into the organization.
2019 – 2023
Regional Operations Team Lead
ShopBack
Led a 4-person team running operations for ShopBack Mart — a new business line within ShopBack. Drove process automation, worked closely with product and data teams, and wore many hats in a startup-like environment.
Life
Outside of work, I spend most of my time with these two cats. Here they are being unreasonably photogenic (Photos credit by chaolingting).
Contact
Always happy to chat about product, operations, or what I've been building.


